BlueRockTEL
More than another Telecom Billing Solution
Much more than a Telecom Billing Solution, BlueRockTEL is a complete SaaS Business Support Solution designed for the Cloud and the Telecom industries.
Here is how we can help your business.
Sales
Your catalogue is set within BlueRockTEL: licences, ponctual and recurring items and services. Manage your prospects and customers, create your contacts and send your quotes and contracts via the application.
Deloyments Management
Powerful setup templates put you in charge of your installations. Tasks are assigned to team members as long as the process progress. At each step, you can define automatic emails or commands. Customers deployments are under control.
Usage Items Rating
Do you need to process millions of Telecom, Cloud or Copiers usage items in real time? Automatically get the data from different sources (operator, PBX, devices...) Thanks to our powerful and fast rating engine, you get the data ready whenever you need it, in no time.
Automatic Billing
Set up your periodic billing according to your business needs, in one or several batches following your billing logic, then enjoy the automatic billing.
Helpdesk
With the helpdesk integrated right inside the solution, you can easily link the support tickets to the items or services sold to the customers. The time tracking gives you insights about the support team occupancy.
Customer Satisfaction
Create original surveys, and let BlueRockTEL send them a the end of each deployment process, and at each support ticket closure. Get relevant statistics about your customers satisfaction.